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Legal Data Processing Policy APP

Legal Data Processing Policy APP

Last Version: 16/10/2025

We Provide The Best Service For You

1. Introduction

Lifemoon.io (“Lifemoon”, “we”, “our”) respects the privacy of its users (“User(s)”, “you”, “your”).
This Policy explains how we collect, use, store, and protect personal data when you use our mobile application and related services (collectively, the “Platform”).

By using the app, you acknowledge that you have read and understood this Legal Data Processing Policy, which forms part of our Terms and Conditions.


2. Definitions

  • Personal Data: Any information that identifies or can identify a person (e.g., name, email address, device ID).

  • User: A person who uses the Lifemoon app.

  • Data Controller: Lifemoon.io, which determines the purposes and means of processing personal data.

  • Data Processor: Any service provider that processes data on behalf of Lifemoon.

  • Consent: The freely given, informed, and unambiguous indication by which a User agrees to the processing of their personal data.


3. Data We Collect

Lifemoon only collects the data strictly necessary to provide a functional, secure, and personalized experience.

Type of DataExamplesPurpose
Account DataName, email, passwordCreate and manage your user account
Optional Profile DataAge, gender, fitness goals, profile photoPersonalize your experience and facilitate coach–client interactions
Usage DataApp activity, time spent, interactions with content or trainersAnalyze usage to improve app performance
Support DataMessages sent to support, issue reportsHandle user inquiries and technical issues
Technical DataIP address, device type, operating systemEnsure app security and compatibility

We do not collect payment details, financial data, medical information, or biometric/heart rate data.


4. Purpose of Data Processing

We process personal data solely for legitimate and transparent purposes, including:

  1. Managing your account and access to the Platform

  2. Facilitating communication between professionals (trainers, nutritionists) and their clients

  3. Improving app functionality and user experience

  4. Providing customer support and responding to user requests

  5. Maintaining system security and integrity

  6. Complying with legal obligations


5. Legal Basis for Processing

Depending on the applicable jurisdiction, we rely on one or more of the following legal bases:

  • Performance of a contract: To deliver the services you requested.

  • User consent: Especially for optional profile data or personalized experiences.

  • Legitimate interest: To improve, maintain, and secure the Platform.

  • Legal obligation: When required by law or regulation.


6. Data Retention

We retain your personal data only as long as necessary for the purposes described above or while your account remains active.
If you delete your account, your data will be safely removed unless we must retain certain information for legal or technical reasons (e.g., backup archives).


7. Sharing of Data

We may share information with trusted service providers who assist us in operating the Platform, under strict confidentiality agreements. Examples include:

  • Cloud hosting and database services

  • Analytics or performance monitoring tools

  • Customer support software

Lifemoon does not sell or rent personal data to third parties under any circumstances.


8. International Data Transfers

If your data is transferred outside your country or region, we ensure an adequate level of protection through mechanisms such as standard contractual clauses or other legally recognized safeguards.


9. User Rights

You may exercise the following rights regarding your personal data at any time:

  • Access: Obtain confirmation and a copy of your data.

  • Rectification: Correct or update inaccurate or incomplete data.

  • Erasure (“Right to be forgotten”): Request deletion of your data.

  • Restriction or Objection: Limit or object to data processing.

  • Portability: Request your data in a structured, machine-readable format.

  • Withdraw Consent: At any time, without affecting prior lawful processing.

To exercise your rights, please contact us at contacto@lifemoon.io.
We will respond within the timeframe required by applicable law.


10. Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
However, no system is completely infallible. Users are responsible for keeping their login credentials secure and notifying us immediately of any unauthorized access.


11. Minors

The Platform is not intended for users under the age of 16.
If we learn that we have collected personal data from a minor without parental consent, we will promptly delete it.


12. Policy Updates

We may update this Legal Data Processing Policy as needed.
You will be notified of significant changes via in-app notice or email.
Continued use of the Platform after updates constitutes acceptance of the revised Policy.


13. Contact Information

If you have any questions or wish to exercise your data rights, please contact us:

Email: contacto@lifemoon.io
Entity: Lifemoon OÜ
Registered Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5 // Sepapaja tn 4, 11415, Estonia
Website: https://lifemoon.io

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