LIFEMOON OÜ
CIF: 16945760
VAT: EE102725623
Harju maakond, Tallinn, Lõõtsa tn 5, 11415 Estonia
Email: contacto@lifemoon.io

1. IDENTIFICATION OF THE DATA CONTROLLER

These Terms and Conditions of Use govern the processing of personal data on the LIFEMOON platform (website and mobile application), owned by LIFEMOON OÜ, a company incorporated under the laws of the Republic of Estonia, with VAT number 16945760, VAT EE102725623 and registered office at Harju maakond, Tallinn, Lõõtsa tn 5, 11415 Estonia.

Accessing and/or using the Platform confers the status of User and implies acceptance of this Privacy Policy, which supplements the Terms and Conditions for Trainer Users. Contact: contacto@lifemoon.io.

2. PURPOSE AND SCOPE

2.1. This Policy regulates the processing of personal data of Users (visitors and Trainer Users) and End Customers within the framework of LIFEMOON's SaaS technology services (personalised website, exercise/food library, Stripe payments, chat, etc.).

2.2. LIFEMOON acts as the data controller for Trainer User data and as the data processor for End Customer data (in accordance with the Data Processing Agreement and Terms and Conditions, section 10).

2.3. Specially protected data (health) of End Customers is treated with maximum confidentiality and the explicit consent of the Trainer User, who guarantees its lawful collection.

3. DEFINITIONS

For the purposes of this Policy, the following definitions shall apply:

• User: Person who accesses the Platform (visitors or Trainer Users).

• End Customer: Person who receives services from the Trainer User via the Platform.

• Datos personales: Cualquier información relativa a persona física identificada o identificable, incluyendo categorías especiales como datos de salud.

• Processing: Any operation involving personal data (collection, storage, use, transfer, etc.).

4. LEGAL BASIS FOR PROCESSING

4.1. LIFEMOON processes data based on:
a) Contractual performance (provision of SaaS services).
b) Explicit consent of the User (commercial communications, newsletters, health data).
c) Legitimate interest (service improvement, security).

4.2. Consent may be withdrawn at any time by sending an email to contacto@lifemoon.io, without affecting the lawfulness of the processing based on consent before its withdrawal.

5. PURPOSES OF THE PROCESSING

5.1. Provision of services: Account management, personalised pages, exercise/food library, optional Stripe payments, chat, teams and communication tools (requires professional data, billing and, where applicable, End Customer health data with explicit consent).

5.2. Commercial communications/newsletter: Sending information about services, offers or news by email/SMS (based on consent).

5.3. Others: Legal compliance, Platform security, and anonymised statistical analysis.

6. ACCURACY OF DATA AND DATA ON MINORS

6.1. The User guarantees the truthfulness, accuracy and updating of the data provided, and is responsible for notifying any changes. LIFEMOON may exclude Users for providing false data.

6.2. The Platform is not intended for minors under the age of 18; the Trainer User declares that they are of legal age and have obtained consent for their End Clients' data (Terms and Conditions section 4).

7. DATA RETENTION

7.1. Data is retained for the duration of the contractual relationship or consent, and subsequently blocked for legal periods (e.g. tax: 5 years) or deleted when no longer necessary.

7.2. Upon cancellation of subscription, full access until the end of the billing cycle (Terms and Conditions section 7).

8. USERS' RIGHTS

8.1. ARCO-LGP rights (access, rectification, cancellation/opposition, limitation), deletion, portability and no to automated decisions.

8.2. Exercise via email to contacto@lifemoon.io. Complaints to the Supervisory Authority (e.g. AEPD in Spain or Estonian equivalent).

9. SAFETY MEASURES

9.1. LIFEMOON adopts GDPR technical/organisational measures (encryption, access control, pseudonymisation) for confidentiality, integrity and availability.

9.2. Users are responsible for safeguarding their credentials; immediately notify us of any unauthorised access. We cannot guarantee absolute security on the Internet.

9.3. International transfers (e.g. Stripe): Only with adequate safeguards (standard contractual clauses).

10. COMMUNICATIONS AND DATA TRANSFERS

10.1. Data is not transferred to third parties except technical providers (responsible for hosting, Stripe, email services) with GDPR agreements.

10.2. External links: LIFEMOON is not responsible for third-party policies (e.g. Stripe).

11. POLICY CHANGES

11.1. LIFEMOON may modify it by giving 30 days' notice by email/panel (Terms and Conditions section 12). Continued use implies acceptance.

12. APPLICABLE LAW AND JURISDICTION

12.1. Estonian law and GDPR. Harju Maakohus courts (Tallinn). ODR platform: ec.europa.eu/odr.

13. CONTACT DETAILS AND QUESTIONS

Email: contacto@lifemoon.io.For questions regarding data processing, please contact us directly.