Legal Data Processing Policy APP
Legal Data Processing Policy APP
Last Version: 16/10/2025
We Provide The Best Service For You
1. Introduction
Lifemoon.io (“Lifemoon”, “we”, “our”) respects the privacy of its users (“User(s)”, “you”, “your”).
This Policy explains how we collect, use, store, and protect personal data when you use our mobile application and related services (collectively, the “Platform”).
By using the app, you acknowledge that you have read and understood this Legal Data Processing Policy, which forms part of our Terms and Conditions.
2. Definitions
Personal Data: Any information that identifies or can identify a person (e.g., name, email address, device ID).
User: A person who uses the Lifemoon app.
Data Controller: Lifemoon.io, which determines the purposes and means of processing personal data.
Data Processor: Any service provider that processes data on behalf of Lifemoon.
Consent: The freely given, informed, and unambiguous indication by which a User agrees to the processing of their personal data.
3. Data We Collect
Lifemoon only collects the data strictly necessary to provide a functional, secure, and personalized experience.
| Type of Data | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, password | Create and manage your user account |
| Optional Profile Data | Age, gender, fitness goals, profile photo | Personalize your experience and facilitate coach–client interactions |
| Usage Data | App activity, time spent, interactions with content or trainers | Analyze usage to improve app performance |
| Support Data | Messages sent to support, issue reports | Handle user inquiries and technical issues |
| Technical Data | IP address, device type, operating system | Ensure app security and compatibility |
We do not collect payment details, financial data, medical information, or biometric/heart rate data.
4. Purpose of Data Processing
We process personal data solely for legitimate and transparent purposes, including:
Managing your account and access to the Platform
Facilitating communication between professionals (trainers, nutritionists) and their clients
Improving app functionality and user experience
Providing customer support and responding to user requests
Maintaining system security and integrity
Complying with legal obligations
5. Legal Basis for Processing
Depending on the applicable jurisdiction, we rely on one or more of the following legal bases:
Performance of a contract: To deliver the services you requested.
User consent: Especially for optional profile data or personalized experiences.
Legitimate interest: To improve, maintain, and secure the Platform.
Legal obligation: When required by law or regulation.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described above or while your account remains active.
If you delete your account, your data will be safely removed unless we must retain certain information for legal or technical reasons (e.g., backup archives).
7. Sharing of Data
We may share information with trusted service providers who assist us in operating the Platform, under strict confidentiality agreements. Examples include:
Cloud hosting and database services
Analytics or performance monitoring tools
Customer support software
Lifemoon does not sell or rent personal data to third parties under any circumstances.
8. International Data Transfers
If your data is transferred outside your country or region, we ensure an adequate level of protection through mechanisms such as standard contractual clauses or other legally recognized safeguards.
9. User Rights
You may exercise the following rights regarding your personal data at any time:
Access: Obtain confirmation and a copy of your data.
Rectification: Correct or update inaccurate or incomplete data.
Erasure (“Right to be forgotten”): Request deletion of your data.
Restriction or Objection: Limit or object to data processing.
Portability: Request your data in a structured, machine-readable format.
Withdraw Consent: At any time, without affecting prior lawful processing.
To exercise your rights, please contact us at contacto@lifemoon.io.
We will respond within the timeframe required by applicable law.
10. Security
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
However, no system is completely infallible. Users are responsible for keeping their login credentials secure and notifying us immediately of any unauthorized access.
11. Minors
The Platform is not intended for users under the age of 16.
If we learn that we have collected personal data from a minor without parental consent, we will promptly delete it.
12. Policy Updates
We may update this Legal Data Processing Policy as needed.
You will be notified of significant changes via in-app notice or email.
Continued use of the Platform after updates constitutes acceptance of the revised Policy.
13. Contact Information
If you have any questions or wish to exercise your data rights, please contact us:
Email: contacto@lifemoon.io
Entity: Lifemoon OÜ
Registered Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 5 // Sepapaja tn 4, 11415, Estonia
Website: https://lifemoon.io
Don't See The Answer You Need? Contact us
Lifemoon OÜ
Copyright © 2025 Todos los derechos reservados
